

Our Courses
GVI is proud to launch the industry's newest online training program for ice technicians, available throughout 2025 - 2026. The courses are expertly curated by industry leaders, endorsed in collaboration with top manufacturers, and hosted through the award-winning cloud-based learning management system TalentLMS. The courses will equip professionals with the essential skills and best practices for maintaining safe, efficient, and sustainable venues. GVI is committed to providing continuous, modern, and professional development opportunities to empower current and future ice technicians to advance their careers while promoting sustainable practices for the long-term viability of ice venues.
GVI's values of innovation, community, and growth will drive ongoing professional development and foster global collaboration opportunities for participants in the program through the Professional Ice Technician (PIT) certification program, exclusive access to webinars, podcasts, and more.
For course descriptions and launch timelines, please see below. For additional information, check out our FAQ section or email us at info@globalvenueinstitute.com
1. Introduction to Ice Making
Available Now

Introduction to Ice Making, developed with subject matter experts and endorsed in collaboration with industry-leading manufacturers Athletica, CIMCO, Jet Ice, and Zamboni, offers an introductory online learning experience encompassing the key areas of ice making. The content is designed for individuals considering a career as an ice technician or current ice technicians looking to enhance their knowledge of industry best practices.
Through the course, participants will have an interactive and engaging learning experience through subject matter expert voiceovers, stories and first-hand experiences, manufacturer videos, virtual activities, and an exam at the end of each module. Key modules include refrigeration basics, ice preparation techniques, dasher board maintenance, Zamboni operations, and ice maintenance strategies.
By the end of the course, participants will have the introductory knowledge to apply and build further into an ice technician skillset in day-to-day ice operations. Additionally, participants can extend their learning experience and skillset by completing Global Venue Institute’s additional courses.
2. HVAC & Refrigeration
Available Now

The Refrigeration and HVAC course, developed with subject matter experts and endorsed in collaboration with CIMCO, offers a fundamental online learning experience for the essential principles of refrigeration and HVAC systems. The content is designed for individuals aspiring to build a career in venue operations, Refrigeration/HVAC operations and maintenance, or current ice technicians looking to enhance their technical skills and best practice knowledge in these critical areas.
Through the course, participants will have an interactive and engaging learning experience through subject matter voiceovers, stories and first-hand experiences, manufacturer videos, virtual activities, and an exam at the end of each module. Modules include important subjects such as legislation and safety, heat transfer, refrigerant selection, and system design and component principles, while also gaining practical knowledge in startup procedures, temperature management, maintenance practices, and troubleshooting.
By the end of the course, participants will have the fundamental knowledge and practical proficiency applicable to refrigeration and HVAC operations, setting the stage for advanced training, hands-on experience, and career advancement.
3. Zamboni Operations & Maintenance
Launching Summer 2026

The Zamboni operations and maintenance course, developed with subject matter experts and endorsed in collaboration with Zamboni, offers a fundamental online learning experience for the essential principles of Zamboni operations and maintenance. The content is designed for aspiring ice technicians, current professionals seeking to enhance their skills, and venue operators focused on improving ice maintenance practices in this critical area.
Through the course, participants will have an interactive and engaging learning experience through subject matter voiceovers, stories and first-hand experiences, manufacturer videos, virtual activities, and an exam at the end of each module. Modules include important subjects such as the components of Zamboni machines, safety protocols, and best practices for daily and seasonal maintenance.
Participants will gain valuable insights into safe operation techniques, troubleshooting methods, and strategies for achieving optimal ice conditions.
By the end of the course, participants will have the fundamental knowledge and practical proficiency applicable to Zamboni operations and maintenance, setting the stage for advanced training, hands-on experience, and career advancement.
4. Ice Making & Field of Play
Launching Fall 2026

The Ice Making and Field of Play course, developed with subject matter experts and endorsed in collaboration with industry leaders Jet Ice and Athletica, offers a fundamental online learning experience for the essential principles of ice making and field of play operations. The content is designed for aspiring ice technicians and current professionals looking to enhance their technical skills and best practice knowledge in these critical areas.
Through the course, participants will have an interactive and engaging learning experience through subject matter voiceovers, stories and first-hand experiences, manufacturer videos, virtual activities, and an exam at the end of each module. Modules include important subjects such as off-season maintenance, building and maintaining ice, logos, water quality treatment methods, dasherboard and shielding maintenance, storage, and conversions.
By the end of the course, participants will have the fundamental knowledge and practical proficiency applicable to ice making and field of play operations, setting the stage for advanced training, hands-on experience, and career advancement.
Frequently asked questions
Additional questions? Please email us at info@globalvenueinstitute.com

